State Farm® Insurance Agent Kim Jasperson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S S
March 5, 2025
5
out of
5
rating by S S
"Austin helped clarify a lot of confusion and knew his stuff seemingly better than another company I tried working with. He saved us money and I felt like I was treated with honesty and dignity. He also didn’t seem super invested in upselling me. He informed me of options and helped clarify what I was signing up for, and gave me space to choose. Thanks Austin!"
We responded:
"Thank you SS for taking the time to leave us a 5 STAR REVIEW !! Thank you for considering the options with State Farm that Austin presented you with to save more through additional policies with State Farm. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Kelly
March 3, 2025
5
out of
5
rating by Kelly
"Vivianna helped us immensely finding home insurance for a new purchase that we could afford. She was so knowledgeable and patient and calmly made things happen very quickly, which is just what we were needing! Thank you Vivianna!"
We responded:
"Kelly, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! Congratulations on your new home and Thank You for allowing us to provide your Homeowners Insurance with State Farm! We look forward to continuing to provide you with great service! If there is anything else we can do for any of your insurance needs, just let us know! Thanks again! Kim"
Heather Marshall
February 7, 2025
5
out of
5
rating by Heather Marshall
"I love working with our local State Farm agency! Austin has always been so knowledgeable, kind, attentive and has excellent customer service. He promptly called me back on a question I had when he was off sick. I hope he’s recognized for what an excellent job he does. Highly recommend!!"
We responded:
"Heather, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again !! Kim"
Giovanni Mercado
February 4, 2025
5
out of
5
rating by Giovanni Mercado
"Austin was super helpful and has gone above and beyond every time i needed some help!"
We responded:
"Giovanni, Thank you for taking the time to leave us a 5 STAR REVIEW!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs Thanks again, Kim"
Kayleen Sheppard
January 27, 2025
5
out of
5
rating by Kayleen Sheppard
"They take care of their customers. Wouldn’t buy insurance with anyone else and I even worked, years ago, in Chicago, at Allstate headquarters!!!!"
We responded:
"Kayleen, Thank you so much for your 5 Star review !!! We appreciate your loyalty with State Farm and the opportunity to serve you !! Thanks again ! Kim"
Cesar Castaneda
January 10, 2025
5
out of
5
rating by Cesar Castaneda
"Kim Jasperson's young and professional team was able to help me have a positive experience getting a quote for car insurance."
Juan Lemus
December 7, 2024
5
out of
5
rating by Juan Lemus
"Excellent work"
We responded:
"Juan, Thank you for taking the time to leave us a 5 STAR REVIEW.!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Martha Adame
December 4, 2024
1
out of
5
rating by Martha Adame
"The reason I’m giving a 1 star is because every time I call they don’t answer and takes them days to call back. It use to be a very responsive office."
We responded:
"Martha, Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. The office is very busy and we try to return our calls the same day. We appreciate your business . Thanks again, Kim"
D. Galeai
November 15, 2024
4
out of
5
rating by D. Galeai
"Busy office. Young staff. I was helped by John, and he is great."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Thanks again Kim"
Ryan Anderson
October 17, 2024
5
out of
5
rating by Ryan Anderson
"Joshua and Austin both helped me with my auto insurance and made it super simple! They talked in a way that was very easy to understand and made the whole process very straightforward and simple. I would recommend them to any of my family or friends."
We responded:
"Ryan, Thank you for your 5 STAR REVIEW ! We appreciate your business and taking the time to write a review. Glad to hear Joshua and Austin made buying your auto insurance simple and understandable for you. Thank you for referring us to your friends and family !! Thanks again Kim"
Joseph Heeb
September 3, 2024
5
out of
5
rating by Joseph Heeb
"Joshua helped me update my auto and renters plans. He was friendly, knowledgeable, and consistently followed up on my questions/requests."
We responded:
"Joseph, Thank you for taking time to leave us a 5 STAR REVIEW ! We appreciate the opportunity to work with you and take care of your Auto Insurance needs as well as protect your personal property with Renters Insurance. Thank you for being a State Farm Customer. Thanks again, Kim "
Julie Baker
August 27, 2024
5
out of
5
rating by Julie Baker
"Renter’s insurance - I called and had renter’s insurance set up for an out of state college apartment and emailed to me within a couple of hours. Very efficient and personable (Joshua and Austin). Thanks!"
We responded:
"Julie, Thank you for taking the time to leave us a 5 Star Review ! We appreciate your business and the opportunity to serve all of your insurance needs including a Renters insurance policy. Thanks again. Kim"
Thomas Ward
August 20, 2024
5
out of
5
rating by Thomas Ward
"Joshua was able to help me save a bunch on my auto insurance while also signing me up for a great life insurance policy at the same time! Would definitely recommend to my family and friends."
We responded:
"Thomas, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to help with your Auto Insurance needs as well as take care of your family and loved ones with a Life Insurance policy from State Farm!! We are proud to be helping families like yours with all of the unforeseen. Thanks again. Kim"
simmons co
August 20, 2024
5
out of
5
rating by simmons co
"Awesome team to work with. Got me a great rate on my cars and sxs. So I also added life and umbrella policy for peace of mind for my family. They made the process so easy and convenient!"
We responded:
"Brady, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to assist with your Car Insurance needs as well as Recreational vehicle. Smart and responsible of you to protect your personal assets with a Personal Umbrella policy as well as Protect the future of your family income with a personal Life insurance policy.!! Thanks again. Kim"
Leesa Torres
August 9, 2024
4
out of
5
rating by Leesa Torres
"Very helpful and kind. I have never had a problem with State Farm"
We responded:
"Leesa, Thank you for taking time to leave us a 4-star review. We appreciate the opportunity to help with all of your insurance needs here at State Farm. Thanks again Kim "
jkwhittle
August 9, 2024
5
out of
5
rating by jkwhittle
"Good coverage, Kim and his associates try every avenue of helping you save!"
We responded:
"Jk, Thank you for taking time to leave us a review. We try to help everyone with ALL their insurance needs. Kim"
Kyle Freeman
August 9, 2024
5
out of
5
rating by Kyle Freeman
"I just got a new car and was with giecko and it was super expensive so I was going to go shopping around. I did find it weird that they called me a day after I googled "insurance near me" but I don't think it works that way. I know I've got bombarded with phone calls from insurance agencies in the past after using websites that compares insurance rates. I avoided those for that reason. I think it was just a coincidence. I'm glad they did call me cause it saved me the hassle of going around town looking at rates and deciding on what agency to use. All that being said he knew what he was talking about. He gave me a better coverage for a little cheaper rate which made me happy. That's why I'm giving him a 5 star review"
We responded:
"Kyle, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to take care of ALL your insurance needs! Thanks again Kim "
Gabriel Sigaran
August 9, 2024
5
out of
5
rating by Gabriel Sigaran
"Friendly staff and excellent service."
We responded:
"Gabriel, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to work with you. Thanks again Kim"
J&S Miller
August 8, 2024
4
out of
5
rating by J&S Miller
"I am glad I am using Kim Jasperson as our Insurance agent. His staff helped get us set up with exactly what we needed. Giving 4 stars instead of 5 because I had to wait on the phone several times. But still happy with our experience. Thanks Joshua."
We responded:
"J & S Thank you for taking time to leave us a review !! I apologize for the inconvenience of telephone time, we do our best to accommodate our customers in a timely manner. Thank you for your honesty. Thanks again for the opportunity to take care of All your insurance needs. Kim"
Adam Anderson
August 8, 2024
5
out of
5
rating by Adam Anderson
"I was helped by Joshua and he answered all my questions and we got everything put together very easily and smoothly! 10/10"
We responded:
"Adam, Thank you for taking time to leave us a 5 STAR REVIEW !! Glad we could answer all your questions and take care of your insurance needs. Thanks again. Kim"
Mitchell Stephenson
August 7, 2024
5
out of
5
rating by Mitchell Stephenson
"Very helpful as always, and great rates for me and my wife."
We responded:
"Mitchell, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to assist with all your insurance needs! Thanks again Kim"
Maurisa Gubler
August 5, 2024
5
out of
5
rating by Maurisa Gubler
"Always customer friendly, informative, courteous and professional each time I’ve called."
We responded:
"Maurisa, Thank you so much for taking the time to leave us a 5 STAR REVIEW !! We appreciate your long time State Farm Loyalty !! Thanks again Kim"
Caroline Allen
August 5, 2024
5
out of
5
rating by Caroline Allen
"I love State Farm! Joshua was very helpful in answering all of my questions, and got me a quote fast!"
We responded:
"Caroline, Thank you for taking the time to leave us a 5-STAR REVIEW !! We appreciate the opportunity to assist you and answer ALL your questions. Thanks again Kim"
Peggy Woods
August 2, 2024
5
out of
5
rating by Peggy Woods
"thay are nice people thay work with ya and try to keep everything going good for you.their respectful and seem to care thank you"
We responded:
"Peggy, Thank you so much for taking time to leave us a 5-Star Review. We appreciate your business and the opportunity to take care of all your insurance needs. Thanks again Kim"
Marissa Pollei
July 29, 2024
1
out of
5
rating by Marissa Pollei
"If I could give less than one star I would. They will harass you, text you nonstop and even after asking them to stop contacting you, treat you very unprofessionally. I was polite in telling Austin, not once, but three separate times, I was not interested in being contacted by them, to which he KEPT texting me passive aggressively as if I had done something wrong. I had to block the number to get him to stop texting me. VERY UNPROFESSIONAL and does not make me want to seek out insurance from an office that harasses people. Very uncomfortable situation. I will never use State Farm for this exact reason."
We responded:
"Marissa, Thank you for your 1 STAR review ! I apologize that you feel you were treated unprofessionally. We received notification that you were interested in an insurance quote. We reach out three times total, text and phone call. All that is expected of you is to say "I am Not Interested", if that is the case. We wish you the best. Thanks again Kim "