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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of S Trevino

S Trevino

August 26, 2026

5  out of  5
rating by S Trevino
"had to change insurance still kept state farm Justin was the man helped with with everything i needed to do"
We responded:
"S Trevino
Thanks so much for the 5 STAR REVIEW..!!
We’re thrilled to hear you had such a positive experience with our insurance team here in Provo. 
We appreciate you
Kim"
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Horus Guzman

August 25, 2026

1  out of  5
rating by Horus Guzman
"I have been with State farm for more than 7 years but lately they have never answering my calls , im still with state farm but changing to a different office, one start review because the poor communication, and I considerate communication is vital on this type of service."
We responded:
"Horus
Thank you for sharing your opinion.
We always strive diligently to improve.
Kim"
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J. M

August 21, 2026

5  out of  5
rating by J. M
"Excelente servicio, estoy muy conforme en la manera que me atendieron 100% recomendado. Gracias y bendiciones!!!!"
We responded:
"J.,
thank you for taking the time to leave such a great review -5 STAR..!!
 we’re so grateful for your feedback! 
We appreciate you
Kim"
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Braden Lanham

August 19, 2026

5  out of  5
rating by Braden Lanham
"Worked with Johnny. He was responsive, helpful, and reduced my insurance costs by 65%."
We responded:
"Braden
Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. 
Great to hear the positive experience you had working with Johnny.
Happy to hear we saved you so much and for better coverages at the same time..!!
We appreciate you
Kim"
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Tess Boyd

August 18, 2026

5  out of  5
rating by Tess Boyd
"I just got my first auto loan and so I actually care what insurance I got with full coverage because that is required for my car loan. I called several companies and none of them gave me the option to see if I can get a lower deductible plan for full coverage. I had help from Johnny and I am so grateful of this representative being patient. I asked him questions for over a week and talked to people I know who they insurance with and why. I decided to go with State Farm because all my questions and quotes were answered without feeling like I was stupid for asking them. In the worst case event, I would like to deal with representatives who are sympathetic and care about its people so that is why I went with State Farm."
We responded:
"Tess
Thanks so much for the great review! We’re thrilled to hear you had such a positive experience working with Johnny with our insurance team here in Provo.
If you ever have questions or concerns please do not hesitate to reach out to the office..
We appreciate you
Kim"
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Joe Roe

August 11, 2026

5  out of  5
rating by Joe Roe
"Cesar was great and made setting up a new policy easy, quick, and most importantly cheap! 👍"
We responded:
"Joe
We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. 
Happy to save you money while providing the coverage you need .
Thanks for sharing your positive experience working with Cesar.
We appreciate you
Kim

"
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Jordan Anderson

August 11, 2026

5  out of  5
rating by Jordan Anderson
"This place is awesome I swear so quick and easy ditch all the hassle GIVE THEM A CALL!!!! Best customer service ever"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kim Jasperson’s team. "
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Rosemberg Escobar Fuentes

August 10, 2026

5  out of  5
rating by Rosemberg Escobar Fuentes
"Jake did an amazing job and quoted me a really good bundle for my cars and home."
We responded:
"Thank you so much for the 5 stars, Rosemberg! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Christopher Record

August 10, 2026

5  out of  5
rating by Christopher Record
"Justin was fantastic and so helpful would recommend this company to anyone!! Thanks Justin"
We responded:
"Christopher
We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. 
Thanks for sharing the positive experience you had working with Justin
We appreciate you
Kim"
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Isaac Salisbury

August 5, 2026

5  out of  5
rating by Isaac Salisbury
"Proactive, friendly service. Thanks!"
We responded:
"Isaac, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Provo insurance team! - We appreciate you
Your State Farm Agent, Kim Jasperson "
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Express Master Pro

July 31, 2026

5  out of  5
rating by Express Master Pro
"I want to give a shout-out to Ahidee for her amazing customer service! She was incredibly patient and helpful throughout the process of getting new insurance. She spent over 45 minutes on the phone with me, answering all my questions and making sure I understood everything. Even after such a long call, she remained friendly, professional, and genuinely caring. Ahidee made what could have been a stressful process so much easier. Thank you for your outstanding support!
Highly recommend working with her! 😊
-NV"
We responded:
"Wow, thank you for the 5-star review, Express! We truly appreciate your support. If you ever need anything, we’re just a call or message away. 
Thanks for sharing about your positive experience with Ahidee.
We appreciate you
Kim"
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Maren Coffelt

July 28, 2026

5  out of  5
rating by Maren Coffelt
"Great rates on renters insurance! Austin was super helpful in answering all my questions and helping me find a plan that was within my budget."
We responded:
"Maren,
We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. 
We appreciate you
Kim "
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Carter Pearce

July 27, 2026

5  out of  5
rating by Carter Pearce
"Cesar was super helpful and broke things down for me so I understood them clearly. Usually I get confused dealing with other people/insurance but he helped me a lot so that was awesome. Cesar is the man. Thanks !"
We responded:
"Carter,
thank you for the fantastic review! We’re always here to support you with your insurance needs in Provo. 
Thanks for sharing about your positive experience with Cesar
We appreciate you
Kim"
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Holly Johnson

July 23, 2026

5  out of  5
rating by Holly Johnson
"We recently added a new driver to our policy, and our insurance costs went up quite a bit. I decided to shop around and ended up working with Justin S. With State Farm, and I’m glad I did.

He gave us two great options: one saved us over $200 a month while keeping the same coverage we already had, and another gave us better coverage while still saving us $125 a month.

Justin took the time to explain everything, answered all of our questions, and never made us feel pressured. He was knowledgeable, honest, and easy to work with. If you’re looking for someone who will help you find the best coverage for Home & Auto at a great price, I highly recommend giving him a call."
We responded:
"Holly,
Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Provo insurance team. 
Happy to hear the positive experience you had working with Justin.
We appreciate you
Kim"
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Aubrey Snow

July 22, 2026

5  out of  5
rating by Aubrey Snow
"Justin was super friendly and helpful. He was easy to work with and answered all my questions. Would recommend!"
We responded:
"Aubrey,
we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Provo insurance team! 
We appreciate you
Kim"
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Connor Petersen

July 15, 2026

5  out of  5
rating by Connor Petersen
"Great experience! I worked with Justin to get my insurance setup and he was super knowledgeable. He provided me with all of the information I needed, communication was clear, and he responded quickly to my messages. 10/10 would recommend!"
We responded:
"Connor,
Thank you for the wonderful
review …!!!
Thank you for taking time to leave us a 5 STAR REVIEW..!!
Thank you for sharing the remarkable experience you had working with Justin.!!
We appreciate you ..!!
Kim
"
Profile photo of Promise Barber

Promise Barber

July 14, 2026

5  out of  5
rating by Promise Barber
"Justin got me renters insurance plus car insurance for a $120 less a month than i was paying for car insurance alone. He was helpful, polite, and professional."
We responded:
"Thank you for the 5-star review, Promise! We’re proud to serve the Provo community and truly appreciate your support. "
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Jacob Brady

July 14, 2026

5  out of  5
rating by Jacob Brady
"Jake is by far one of the most experienced and respectful insurance people i have ever met and he saved me hundreds of dollars a year!"
We responded:
"Thank you for the fantastic review, Jacob! We are always here to help with your insurance needs here in Provo . "
Profile photo of Chris Salway

Chris Salway

July 14, 2026

5  out of  5
rating by Chris Salway
"Justin was amazing to work with. I added a new car and a teen driver and he was still able to save me money with better coverage. I've already reached out to him a few times with questions and he's responded almost immediately. He's earned my business."
We responded:
"Chris, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kim Jasperson’s Team!"
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Mary McVeigh

July 10, 2026

5  out of  5
rating by Mary McVeigh
"Leaving a review for the agent Johnny! He was super professional, friendly, detailed in providing information, and very patient with me in looking at best options for our situation. He knows his stuff! He made me feel like a valued customer. I visited this office a few months ago for a different reason and all the agents were great. Thanks for having such a great team! Been a State Farm customer for over 30 years and will not change as great service is important and this office has it"
We responded:
"Mary
Thank you so much for taking time to leave us a 5 STAR REVIEW ..!!
We really appreciate your support here in Provo and especially with your satisfaction in working with Johnny.
If you ever have any questions or need insurance assistance in the future, we are just a message away!
We appreciate you ..!!
Kim"
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Miles Frank

July 10, 2026

5  out of  5
rating by Miles Frank
"The renters insurance was easy to set up, the callers were polite and helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Jasperson’s Team! We deeply appreciate your kind words here in Provo . 
We appreciate you
Kim"
Profile photo of Jenna Ogan

Jenna Ogan

July 10, 2026

5  out of  5
rating by Jenna Ogan
"Austin was very efficient and able to get me a great price on an auto and renters policy!"
We responded:
"Jenna
Thank you for your 5-star review. !!
We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kim Jasperson’s Team and especially with Austin.!!
Should you have any further questions or require assistance, please do not hesitate to contact us here in Provo .
We appreciate you..
Kim"
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Otto Lomeli B

July 9, 2026

5  out of  5
rating by Otto Lomeli B
"Jale estuvo increíble y me ahorro mucho dinero"
We responded:
"Otto
We are grateful for your 5-star review, Otto! Thanks for taking a moment to share your positive rating of State Farm Agent Kim Jasperson’s Team here in Provo . 
We appreciate you
Kim"
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Nicolas Maldonado

July 9, 2026

5  out of  5
rating by Nicolas Maldonado
"Always willing to answer questions or get the answers for me. The office is such a big help for me"
We responded:
"Nicolas
Thanks for the impressive review! 5 STARS ..!!
We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kim Jasperson’s Team. 
We appreciate you
Kim"
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James Brady

July 8, 2026

5  out of  5
rating by James Brady
"Switching insurance carriers after more than 20 years is a big step, but Jacob made it incredibly easy. He has done an outstanding job setting everything up from start to finish. He was extremely friendly, professional, and knowledgeable throughout. I recommend Jacob to anyone looking for top notch service and a smooth transition."
We responded:
"James
Thank you for the wonderful 5-star review!
We are so happy you had a wonderful experience with us here at State Farm Agent Kim Jasperson’s Team and specifically with Jacob..!!
If you ever need anything down the road, do not hesitate to reach out—we would love to help!
We appreciate you
Kim"