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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lorraine Brown

Lorraine Brown

August 8, 2025

4  out of  5
rating by Lorraine Brown
"This insurance was cheaper than our past insurance. The insurance salesman was helpful and easy to understand. The salesman was Justin in Provo. We also worked with Aidan who gave us our initial quote. Thank you."
We responded:
"Lorraine, Thank you for taking the time to leave us a 4 STAR REVIEW !! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. Is there something we could have done BETTER to earn a 5 STAR REVIEW..?? If there is anything we can do to make your insurance experience even better, please let us know! Thanks again Kim"
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Marisa Ocampo

August 8, 2025

5  out of  5
rating by Marisa Ocampo
"I have been with state farm for about 6 years and I have had a great experience so far."
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Shannon Lundin

August 8, 2025

5  out of  5
rating by Shannon Lundin
"We have been with Kim Jasperson for about 10 years and we have always been helped with kindness and they are prompt. It is easy to get the help you need over the phone or in their office. We appreciate their service."
We responded:
"Shannon, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for your loyalty as a State Farm Policyholder and doing business with my office. Thanks again Kim"
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jonathan peterson

August 8, 2025

5  out of  5
rating by jonathan peterson
"Joshua Whittle was very professional in handling my STDI policy."
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Lexi Drummond

August 4, 2025

5  out of  5
rating by Lexi Drummond
"Justin helped me and he was awesome! It was so quick and easy to switch my insurance and everything was explained really well. I'm saving money by switching which is something I've put off for way too long and im really happy with the service!"
We responded:
"Lexi, Thank you so much for taking time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Glad to hear you were pleased with the help Justin provided you .!! Thanks again. Kim"
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Evan Magana

August 1, 2025

5  out of  5
rating by Evan Magana
"Cesar was really helpful"
We responded:
"Evan, Thank you so much for taking time to leave us a 5 STAR REVIEW !! We appreciate you sharing your thoughts ! We’re glad to know you’re satisfied with the service at our State Farm office, and especially for recognizing Cesar. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
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Emma Baker

August 1, 2025

5  out of  5
rating by Emma Baker
"Jason was very helpful and efficient"
We responded:
"Emma, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for recognizing Jason. Thanks again. Kim"
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JessMarie Dumas

July 31, 2025

5  out of  5
rating by JessMarie Dumas
"Amazing customer service super kind people. Ceaser was super nice and straight to the point!"
We responded:
"Jessmarie, Thank you so much for taking time to leave us a 5 STAR REVIEW !! We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for recognizing Cesar and his abilities. Thanks again Kim"
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Ana Lidia Martinez

July 26, 2025

5  out of  5
rating by Ana Lidia Martinez
"A mi me atendió la agente Viviana Ávalos muy amable y pude conseguir un precio mucho mejor de lo que estaba pagando estoy muy agradecida a esta compañía y a la agente que me a atendido tan amable paciente y cordialmente gracias 😊"
We responded:
"Ana, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for recognizing Viviana and her abilities. Thanks again Kim"
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Forrest Hassell

July 25, 2025

5  out of  5
rating by Forrest Hassell
"Cesar was super helpful to work with. When things on my policy came up or needed renewing. He would seek me out to call me and was super patient with all my questions, would recommend!:)"
We responded:
"Forrest, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for recognizing Cesar and his ability to help. Thanks again Kim "
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Brooklyn Jones

July 23, 2025

5  out of  5
rating by Brooklyn Jones
"Just switched to state farm because of Cesar’s excellent service! He made switching to State Farm a no brainer and he was very great to work with."
We responded:
"Brooklyn, Thank you so much for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for recognizing Cesar and his efforts to help with switching over to State Farm and our Office !! Thanks again Kim"
Profile photo of Alex White

Alex White

July 18, 2025

5  out of  5
rating by Alex White
"Super easy to work with. I can always get a hold of somebody and if not will get a call back. Great team that puts in effort to make their customers happy"
We responded:
"Alex, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for sharing your thoughts, it is important to our office to personally answer the phones. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
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Leah Marie Valdez

July 17, 2025

5  out of  5
rating by Leah Marie Valdez
"Let’s go Justin let’s goooooo $117.95for car insurance let’s gooooo State Farm let’s goooo give Justin a pay raise hes the BOMB DIGITY NO CAP 🧢 LETS GO JUSTIN LETS GOOOO THANK YOU STATE FARM 🙏"
We responded:
"Leah, Thank you for taking the time to leave us a 5 STAR REVIEW !!! Thank you for reviewing our State Farm office! We really enjoyed your POSITIVE feed back !! Justin works hard for the customer to help them get the most value and understand what they are getting. Thanks again Kim"
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Rachelle Bailey

July 16, 2025

5  out of  5
rating by Rachelle Bailey
"I just switched my vehicles to State Farm at Kim’s office, and Caesar helped me! Caesar was so wonderful!! Our long time insurance has dropped us for no reason and no notification. We were driving for a couple of months uninsured and didn’t know it!?!?! Caesar was knowledgeable and made everything easy. We saved a bunch of money as well bundling my cars with my home with them. I’ve had my home with them for almost 30 years, and I’m so glad! I feel relieved knowing I’m covered this time."
We responded:
"Rachelle, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your both your car and home insurance needs. We look forward to establishing a long-term relationship with STATE FARM and my office. Happy to hear that Cesar made it easy for you. If there is anything else we can do to help, please let us know! Thanks again Kim"
Profile photo of Adriano Vedovi

Adriano Vedovi

July 15, 2025

5  out of  5
rating by Adriano Vedovi
"Looking for competitively priced insurance with a simple, straightforward summary? This was the service I received from Kin Jasperson at State Farm. The team is committed and provides top-notch service! And to make things even better, they speak Portuguese. I highly recommend them."
We responded:
"Adriano, Thank you so much for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are happy to be able to assist in Portuguese with all of your insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Kim"
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Samantha matias

July 12, 2025

5  out of  5
rating by Samantha matias
"I had a fantastic experience working with Ahide . They were incredibly knowledgeable, patient, and attentive throughout the entire process of getting insurance. They took the time to explain all my options clearly, answered every question I had, and made sure I found the best coverage for my needs and budget. Their professionalism and genuine care made a potentially stressful process feel easy and stress-free. Highly recommend!"
We responded:
"Samantha, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Ahidee is a very knowledgeable and confident team member. Thank you !! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Profile photo of ines Morales

ines Morales

July 11, 2025

5  out of  5
rating by ines Morales
"In need of insurance? Call them. I had a great experience with this agency. Ahidee was the agent who helped me and she did such an amazing job. She responded to my questions quickly, she gave me the best quote, and she was patient.She made sure my car was insured as quickly as possible, and sent me temporary ID cards to make sure I was ready to drive my car with no worry. I will definitely reach out to her again whenever I need car insurance or life insurance. Thank you!"
We responded:
"Ines, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We are happy to know that you understand your car insurance coverages and also are aware that State Farm offers Life Insurance as well to cover all of your insurance needs. We look forward to continuing to support your insurance needs. Thanks again. Kim"
Profile photo of Tony Christensen

Tony Christensen

July 10, 2025

5  out of  5
rating by Tony Christensen
"Started looking for insurance and Justin was quick on the draw with a great policy for a great price!"
We responded:
"Tony, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to assist with your insurance needs. Justin is very confident and competent. Thank you for sharing your Positive experience with our State Farm Office. We look forward to assisting with your future needs. Thanks again Kim "
Profile photo of Maritza Gonzalez

Maritza Gonzalez

July 9, 2025

1  out of  5
rating by Maritza Gonzalez
"Make sure that if you get a quotation from them they actually know what they’re doing I got insurance with them for a month and then The day of the payment my insurance was canceled. They came back to me, saying that I was not gonna be covered because of the previous record I had years ago what throws me off is that I had a great insurance before then but just because I try to save some money I went with them and now I ended up with insurance they really don’t know what they’re doing. State Farm sucks."
We responded:
"Maritza, Thank you for your feedback. This is not the experience we want State Farm customers to have. We, however, cannot control your claim history. We offered you an alternative option. If you care to discuss further, please reach out to my office. Thanks again Kim"
Profile photo of Alejandro Alvarez

Alejandro Alvarez

July 1, 2025

5  out of  5
rating by Alejandro Alvarez
"I had an excellent experience working with Cesar Castañeda at State Farm. He helped me set up both my auto and renters insurance, and I couldn’t be happier with the service I received. From the very beginning, Cesar was professional, friendly, and incredibly helpful. He took the time to explain all of my options in a way that was easy to understand, and made sure I felt confident about the coverage I was getting. What really stood out to me was how patient and thorough he was—he didn’t rush the process, and he answered all of my questions with care. It’s clear that he genuinely wants the best for his clients. Thanks to Cesar, I now have peace of mind knowing that I’m fully covered, and that I have someone I can trust if anything ever comes up. If you’re looking for an insurance agent who’s knowledgeable, reliable, and truly looks out for you, I highly recommend reaching out to Cesar Castañeda. You won’t be disappointed!"
We responded:
"Alejandro, Thank you for taking the time to leave us a 5 STAR REVIEW !!! We appreciate your thoughtful feedback ! Yes, Cesar is very helpful and takes the time to help you understand. We appreciate your business and look forward to helping with all your insurance needs in addition to Renters and Auto. Thanks again. Kim"
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Dallin Nelson

June 19, 2025

5  out of  5
rating by Dallin Nelson
"Just finished up working with Justin to get new policies set up for home and auto! I was having a hard time finding affordable insurance for a new car I'm getting, and when I did, the homeowners insurance was through the roof. Justin did a great job finding both a home and auto policy for me that were super reasonable! I'd highly recommend working with Kim's office, and especially Justin!"
We responded:
"Dallin, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for Trusting State Farm with both your home and car insurance !! Thanks again Kim"
Profile photo of Edward Waite (JourneyGhost)

Edward Waite (JourneyGhost)

June 18, 2025

5  out of  5
rating by Edward Waite (JourneyGhost)
"Very personable and professional. I would recommend them to anyone needing insurance."
We responded:
"Edward, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Kim"
Profile photo of Ben Millar

Ben Millar

June 18, 2025

5  out of  5
rating by Ben Millar
"I've been with them for years. They are great. Their ability to have new drivers assigned to just one vehicle keeps rates affordable."
We responded:
"Ben, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your loyalty and business over the years. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Profile photo of Arthur Morin

Arthur Morin

June 15, 2025

5  out of  5
rating by Arthur Morin
"Very helpful. Thanks!"
We responded:
"Arthur, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Profile photo of Derrick Martinez

Derrick Martinez

June 13, 2025

5  out of  5
rating by Derrick Martinez
"They took care of my situation in less than five minutes over the phone! Highly recommend!!"
We responded:
"Derrick, Thanks for taking the time to leave us a 5 Star REVIEW! Glad we could help. Thanks again Kim"