State Farm® Insurance Agent Kim Jasperson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alejandro Alvarez
July 1, 2025
5
out of
5
rating by Alejandro Alvarez
"I had an excellent experience working with Cesar Castañeda at State Farm. He helped me set up both my auto and renters insurance, and I couldn’t be happier with the service I received. From the very beginning, Cesar was professional, friendly, and incredibly helpful. He took the time to explain all of my options in a way that was easy to understand, and made sure I felt confident about the coverage I was getting. What really stood out to me was how patient and thorough he was—he didn’t rush the process, and he answered all of my questions with care. It’s clear that he genuinely wants the best for his clients. Thanks to Cesar, I now have peace of mind knowing that I’m fully covered, and that I have someone I can trust if anything ever comes up. If you’re looking for an insurance agent who’s knowledgeable, reliable, and truly looks out for you, I highly recommend reaching out to Cesar Castañeda. You won’t be disappointed!"
Dallin Nelson
June 19, 2025
5
out of
5
rating by Dallin Nelson
"Just finished up working with Justin to get new policies set up for home and auto! I was having a hard time finding affordable insurance for a new car I'm getting, and when I did, the homeowners insurance was through the roof. Justin did a great job finding both a home and auto policy for me that were super reasonable! I'd highly recommend working with Kim's office, and especially Justin!"
We responded:
"Dallin, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for Trusting State Farm with both your home and car insurance !! Thanks again Kim"
Edward Waite (JourneyGhost)
June 18, 2025
5
out of
5
rating by Edward Waite (JourneyGhost)
"Very personable and professional. I would recommend them to anyone needing insurance."
We responded:
"Edward, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Kim"
Ben Millar
June 18, 2025
5
out of
5
rating by Ben Millar
"I've been with them for years. They are great. Their ability to have new drivers assigned to just one vehicle keeps rates affordable."
We responded:
"Ben, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your loyalty and business over the years. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Arthur Morin
June 15, 2025
5
out of
5
rating by Arthur Morin
"Very helpful. Thanks!"
We responded:
"Arthur, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Derrick Martinez
June 13, 2025
5
out of
5
rating by Derrick Martinez
"They took care of my situation in less than five minutes over the phone! Highly recommend!!"
We responded:
"Derrick, Thanks for taking the time to leave us a 5 Star REVIEW! Glad we could help. Thanks again Kim"
Linda Francis
June 13, 2025
5
out of
5
rating by Linda Francis
"Ceasar Castaneda was FANTASTIC to work with on the phone. Give him the five gold stars."
We responded:
"Linda, Thank you for taking the time to leave us a 5 STAR REVIEW !!! Thank you for letting us know how pleased you are work with Cesar, one of our excellent team members!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know Thanks again Kim"
Johnathan Asay
June 9, 2025
5
out of
5
rating by Johnathan Asay
"Very efficient and easy to work with!"
We responded:
"Jonathan, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
ines Morales
June 5, 2025
5
out of
5
rating by ines Morales
"In need of insurance? Call them. I had a great experience with this agency. Ahidee was the agent who helped me and she did such an amazing job. She responded to my questions quickly, she gave me the best quote, and she was patient.She made sure my car was insured as quickly as possible, and sent me temporary ID cards to make sure I was ready to drive my car with no worry. I will definitely reach out to her again whenever I need car insurance or life insurance. Thank you!"
We responded:
"Ines, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We are happy to know that you understand your car insurance coverages and also are aware that State Farm offers Life Insurance as well to cover all of your insurance needs. We look forward to continuing to support your insurance needs. Thanks again. Kim"
Brent Viertel
June 2, 2025
5
out of
5
rating by Brent Viertel
"I have done business through the years with many insurance companies. Kim Jasperson's State Farm Agency is by far head and shoulders above any company that I have dealt with. Their customer service, knowledge, competency for details and follow up is outstanding. If you are looking for service that is professional and efficient search no further. They really are the best in the industry and I would never hesitate to recommend them to friends and family"
We responded:
"Brent, Thank you so much for taking the time to leave us a 5 STAR REVIEW!! Thank you for leaving such a Stellar Review !! We appreciate you taking the time. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again and Thank you for your Business !! Kim"
Emily Weinheimer
May 30, 2025
5
out of
5
rating by Emily Weinheimer
"Austin was very helpful and quickly helped me get renters insurance added for my daughter."
We responded:
"Emily, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Sheila Kepoo
May 30, 2025
5
out of
5
rating by Sheila Kepoo
"Kim Jasperson is the Best Agent!!! His team is Professional, Caring and Listen to what your needs are. I have been with Kim's State Farm Agency in Provo for over 30 years, that tells you just how GOOD he is! No matter the claim or the complications involving the claim, Kim Jasperson and his Team FIGHT for you! Kim Jasperson will do Everything in his Power to make things right! His Office Staff are Knowledgeable, Compassionate and Well Trained. If Anyone Ever Considered Trading Agents or Agencies then JASPERSON STATE FARM is the Agency for you. He is there for YOU!"
We responded:
"Sheila, I apologize that I noticed I had not responded to your awesome review. Thank you very much ! We take pride in helping our people. Claims are when you rely on us most to keep the promise we make. Thank you for your continued business with State Farm. We appreciate you."
Pam Staheli
May 29, 2025
5
out of
5
rating by Pam Staheli
"Employees are super helpful and are always trying to find ways to make things easier for us when it comes to payments and saving us money. Thank you! Austin especially has been wonderful to work with!"
We responded:
"Pam, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are always trying to add VALUE with SERVICE !! If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Andrew Salway
May 28, 2025
5
out of
5
rating by Andrew Salway
"Super easy and they got me set to real fast! Justin and Cesar were the best!!!"
We responded:
"Andrew, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help Thanks again Kim"
Chris S
May 28, 2025
1
out of
5
rating by Chris S
"I had a very negative experience with this office. I was being rushed to come up with some details for a homeowner's insurance quote. I needed to get info from my real estate agent. I had asked the StateFarm agent to wait for me to get this info and not to call my wife, who was busy with something–I didn't want her to be stressed about it. The agent called her anyway–just a real lack of respect as to my own family relations. He was very impatient threatening that if he didn't get the info in the next little bit he would be gone for the weekend. Timing was crucial on my side for closing on our home. Just not great. And the responsiveness to feedback was defensive almost as if I worked for him rather than the other way around. It's enough that I left this office."
We responded:
"Chris, Thank you for taking the time to leave us a review. Thank you for your honest comments. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. I am your agent and would have appreciated the opportunity to have you share your frustration and comments with me personally. Sounds like my team member felt rushed by your lender to get the documents ready for closing. Making sure that my office did not hold you up. I reached out and left you a voice message. Again i apologize. No disrespect was intended whatsoever. Thank you again Kim"
William Jackson
May 27, 2025
5
out of
5
rating by William Jackson
"Very helpful and prompt to make the updates and changes"
We responded:
"Bill, Thank your for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
hannah mae pope
May 27, 2025
5
out of
5
rating by hannah mae pope
"Cesar helped me quick and kept it simple, I am always happy with the agents that help me! Thank you cesar give this guy a raise, love you state farm! you make my life easy"
We responded:
"Hannah, Thank you for taking the time to give us a review. We appreciate your business. Thanks again Kim"
Johnny Rubio
May 22, 2025
5
out of
5
rating by Johnny Rubio
"Great customer service I was very happy"
We responded:
"Johnny, Thank you for leaving us a 5 STAR REVIEW !! Thank you for taking time to share your thoughts about our Great Customer Service !! My State Farm team and I are happy to be your good neighbor! Thanks again Kim"
Jordan
May 21, 2025
5
out of
5
rating by Jordan
"Very quick, very kind and professional."
We responded:
"Jordan, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to help with all your insurance needs. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Aaron Tim
May 20, 2025
5
out of
5
rating by Aaron Tim
"Helped me out when other insurance spiked me up. Thanks to Austin and Cesar"
We responded:
"Aaron, Thank you for taking the time to leave us a 5 STAR REVIEW . Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs Thanks again Kim"
Tasha Ford
May 19, 2025
5
out of
5
rating by Tasha Ford
"Very helpful and knowledgeable. Took there time to help me. I would recommend to family and friends."
We responded:
"Tasha, Thank you for taking the time to leave us a 5 STAR REVIEW!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Lori Rowley
May 16, 2025
5
out of
5
rating by Lori Rowley
"I've been with State Farm pretty much.My whole life . I've been with him since I got my driver's license and never changed him. there really good. Justin helped me today. Kim Jaspersons off is the best. 10 out 10 service."
We responded:
"Lori, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you Sooo much for your Loyalty to State Farm and to my office. We’re thrilled to know you had a positive experience with us; and specifically with Justin, your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Natalie Gallo
May 16, 2025
5
out of
5
rating by Natalie Gallo
"I just want to acknowledge Austin from State Farm who has been such a huge help whenever I need help with my policy. He’s always been polite and helpful, I feel like I can always get the assistance I need from him. I couldn’t ask for a better experience and I really appreciate everything he does for me, friendly reminders, letting me know about my discounts, when my bill is due and working with me when needed. I’m grateful for State Farm because of my great agent Austin, thanks so much"
We responded:
"Natalie, Thank you for taking time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Denine Stephenson (DHHS)
May 15, 2025
5
out of
5
rating by Denine Stephenson (DHHS)
"I had the pleasure of working with Jamison and Cesar! Both were very helpful!! I’m now saving over $200 on my two vehicles Thank you for all your help"
We responded:
"Denine, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Shauna Hiatt
May 15, 2025
5
out of
5
rating by Shauna Hiatt
"Austin Petersen is awesome to work with and gets things done quickly and accurately!"
We responded:
"Shauna, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office, and Austin in particular. Thank you for your loyalty to State Farm and to this office. We appreciate your business . If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Kim"