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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Anderson

Ryan Anderson

October 17, 2024

5  out of  5
rating by Ryan Anderson
"Joshua and Austin both helped me with my auto insurance and made it super simple! They talked in a way that was very easy to understand and made the whole process very straightforward and simple. I would recommend them to any of my family or friends."
We responded:
"Ryan, Thank you for your 5 STAR REVIEW ! We appreciate your business and taking the time to write a review. Glad to hear Joshua and Austin made buying your auto insurance simple and understandable for you. Thank you for referring us to your friends and family !! Thanks again Kim"
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Joseph Heeb

September 3, 2024

5  out of  5
rating by Joseph Heeb
"Joshua helped me update my auto and renters plans. He was friendly, knowledgeable, and consistently followed up on my questions/requests."
We responded:
"Joseph, Thank you for taking time to leave us a 5 STAR REVIEW ! We appreciate the opportunity to work with you and take care of your Auto Insurance needs as well as protect your personal property with Renters Insurance. Thank you for being a State Farm Customer. Thanks again, Kim "
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Julie Baker

August 27, 2024

5  out of  5
rating by Julie Baker
"Renter’s insurance - I called and had renter’s insurance set up for an out of state college apartment and emailed to me within a couple of hours. Very efficient and personable (Joshua and Austin). Thanks!"
We responded:
"Julie, Thank you for taking the time to leave us a 5 Star Review ! We appreciate your business and the opportunity to serve all of your insurance needs including a Renters insurance policy. Thanks again. Kim"
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Thomas Ward

August 20, 2024

5  out of  5
rating by Thomas Ward
"Joshua was able to help me save a bunch on my auto insurance while also signing me up for a great life insurance policy at the same time! Would definitely recommend to my family and friends."
We responded:
"Thomas, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to help with your Auto Insurance needs as well as take care of your family and loved ones with a Life Insurance policy from State Farm!! We are proud to be helping families like yours with all of the unforeseen. Thanks again. Kim"
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simmons co

August 20, 2024

5  out of  5
rating by simmons co
"Awesome team to work with. Got me a great rate on my cars and sxs. So I also added life and umbrella policy for peace of mind for my family. They made the process so easy and convenient!"
We responded:
"Brady, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to assist with your Car Insurance needs as well as Recreational vehicle. Smart and responsible of you to protect your personal assets with a Personal Umbrella policy as well as Protect the future of your family income with a personal Life insurance policy.!! Thanks again. Kim"
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Leesa Torres

August 9, 2024

4  out of  5
rating by Leesa Torres
"Very helpful and kind. I have never had a problem with State Farm"
We responded:
"Leesa, Thank you for taking time to leave us a 4-star review. We appreciate the opportunity to help with all of your insurance needs here at State Farm. Thanks again Kim "
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jkwhittle

August 9, 2024

5  out of  5
rating by jkwhittle
"Good coverage, Kim and his associates try every avenue of helping you save!"
We responded:
"Jk, Thank you for taking time to leave us a review. We try to help everyone with ALL their insurance needs. Kim"
Profile photo of Kyle Freeman

Kyle Freeman

August 9, 2024

5  out of  5
rating by Kyle Freeman
"I just got a new car and was with giecko and it was super expensive so I was going to go shopping around. I did find it weird that they called me a day after I googled "insurance near me" but I don't think it works that way. I know I've got bombarded with phone calls from insurance agencies in the past after using websites that compares insurance rates. I avoided those for that reason. I think it was just a coincidence. I'm glad they did call me cause it saved me the hassle of going around town looking at rates and deciding on what agency to use. All that being said he knew what he was talking about. He gave me a better coverage for a little cheaper rate which made me happy. That's why I'm giving him a 5 star review"
We responded:
"Kyle, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to take care of ALL your insurance needs! Thanks again Kim "
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Gabriel Sigaran

August 9, 2024

5  out of  5
rating by Gabriel Sigaran
"Friendly staff and excellent service."
We responded:
"Gabriel, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to work with you. Thanks again Kim"
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J&S Miller

August 8, 2024

4  out of  5
rating by J&S Miller
"I am glad I am using Kim Jasperson as our Insurance agent. His staff helped get us set up with exactly what we needed. Giving 4 stars instead of 5 because I had to wait on the phone several times. But still happy with our experience. Thanks Joshua."
We responded:
"J & S Thank you for taking time to leave us a review !! I apologize for the inconvenience of telephone time, we do our best to accommodate our customers in a timely manner. Thank you for your honesty. Thanks again for the opportunity to take care of All your insurance needs. Kim"
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Adam Anderson

August 8, 2024

5  out of  5
rating by Adam Anderson
"I was helped by Joshua and he answered all my questions and we got everything put together very easily and smoothly! 10/10"
We responded:
"Adam, Thank you for taking time to leave us a 5 STAR REVIEW !! Glad we could answer all your questions and take care of your insurance needs. Thanks again. Kim"
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Mitchell Stephenson

August 7, 2024

5  out of  5
rating by Mitchell Stephenson
"Very helpful as always, and great rates for me and my wife."
We responded:
"Mitchell, Thank you for taking time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to assist with all your insurance needs! Thanks again Kim"
Profile photo of Maurisa Gubler

Maurisa Gubler

August 5, 2024

5  out of  5
rating by Maurisa Gubler
"Always customer friendly, informative, courteous and professional each time I’ve called."
We responded:
"Maurisa, Thank you so much for taking the time to leave us a 5 STAR REVIEW !! We appreciate your long time State Farm Loyalty !! Thanks again Kim"
Profile photo of Caroline Allen

Caroline Allen

August 5, 2024

5  out of  5
rating by Caroline Allen
"I love State Farm! Joshua was very helpful in answering all of my questions, and got me a quote fast!"
We responded:
"Caroline, Thank you for taking the time to leave us a 5-STAR REVIEW !! We appreciate the opportunity to assist you and answer ALL your questions. Thanks again Kim"
Profile photo of Peggy Woods

Peggy Woods

August 2, 2024

5  out of  5
rating by Peggy Woods
"thay are nice people thay work with ya and try to keep everything going good for you.their respectful and seem to care thank you"
We responded:
"Peggy, Thank you so much for taking time to leave us a 5-Star Review. We appreciate your business and the opportunity to take care of all your insurance needs. Thanks again Kim"
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Marissa Pollei

July 29, 2024

1  out of  5
rating by Marissa Pollei
"If I could give less than one star I would. They will harass you, text you nonstop and even after asking them to stop contacting you, treat you very unprofessionally. I was polite in telling Austin, not once, but three separate times, I was not interested in being contacted by them, to which he KEPT texting me passive aggressively as if I had done something wrong. I had to block the number to get him to stop texting me. VERY UNPROFESSIONAL and does not make me want to seek out insurance from an office that harasses people. Very uncomfortable situation. I will never use State Farm for this exact reason."
We responded:
"Marissa, Thank you for your 1 STAR review ! I apologize that you feel you were treated unprofessionally. We received notification that you were interested in an insurance quote. We reach out three times total, text and phone call. All that is expected of you is to say "I am Not Interested", if that is the case. We wish you the best. Thanks again Kim "
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Chris Cohoon

July 1, 2024

5  out of  5
rating by Chris Cohoon
"Joshua was super helpful today."
We responded:
"Chris, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your business and the opportunity to help with all of your insurance needs. Thanks again. Kim"
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Lyndsey Van Sickle

June 24, 2024

2  out of  5
rating by Lyndsey Van Sickle
"Took one vehicle from $95 a month to $360 a month because of an accident which doesn’t feel like a company that has your back. Also super slow response time from them. Like weeks each time I reached out for a claim."
We responded:
"Lyndsey, Thank you for leaving us a review. If you have questions, please reach out to me at the office. An accident can result in the loss of good driving discounts and can be costly especially for a youthful driver. We appreciate your loyalty and business. I acknowledge claims dept has been buried both with claims and training new specialists. Thanks again, Kim"
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camie graves

May 27, 2024

5  out of  5
rating by camie graves
"Joshua did a great job explaining different options and discounts with Statefarm auto insurance."
We responded:
"Camie, Thank you for taking the time to leave us a 5 STAR REVIEW. We appreciate the opportunity to help with all your insurance needs. Thanks again Kim"
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Annie Day

May 10, 2024

2  out of  5
rating by Annie Day
"I've had State Farm for over a decade. When I switched to this office it seemed really disorganized but not overly bad. Recently I had to change some things with my policy and after multiple unanswered calls, texts and emails I chose to just switch agents. A few days after switching I got a text asking me pay my renters, which I'd canceled, and when I let them know I switched agents due to not being able to get a hold of them the Kason was extremely rude to me. I wasn't rude or looking for an apology, just stating facts."
We responded:
"Annie Thank you for taking to give us a google review. We appreciate the opportunity to improve. I apologize that we were not able to connect in a timely enough manner for you . We wish you the best going forward and always here for any of your future needs. It is unfortunate that you canceled your renters insurance which contributes to State Farms unbeatable rates when bundling your insurance needs, Life Insurance also contributes to a higher bundling discount to consider with your new current State Farm office. We wish you the best. Thanks again. Kim "
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Elisa Jan

May 2, 2024

5  out of  5
rating by Elisa Jan
"Kim Jasperson State Farm Insurance Team are the best! The entire team led by Kim are professionals of highest integrity and service oriented with the best interest of the customer as their priority. My personal vehicles and real estate holdings as well as that of our business and extended families are all entrusted to Kim Jasperson State Farm Insurance company for over 2 decades. We highly recommend them for all insurance needs."
We responded:
"Eliza and Greg thank you for the 5 STAR google review, we greatly appreciate you taking the time. We sincerely appreciate your long time loyalty as a State Farm customer. Hope you enjoy those new vehicles. Thanks again, Kim"
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Matthew Dean

February 2, 2024

1  out of  5
rating by Matthew Dean
"This man ruined my life through his naivete and ineptitude. I will always regret coming to him for help."
We responded:
"Matthew, Thank you for sharing your thoughts. I do not show as ever having your business in my office. If you have an issue please call my office. Best Kim"
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Creighton Scott

December 11, 2023

5  out of  5
rating by Creighton Scott
"Fantastic customer support. Always proactive and letting me wife know of new policies from which we could benefit, and never pushy."
We responded:
"Thank you Creighton for the 5 STAR REVIEW. We appreciate your business and the opportunity to help with all your insurance needs. Thanks again Kim"
Profile photo of Billy Atkinson

Billy Atkinson

December 5, 2023

5  out of  5
rating by Billy Atkinson
"I’ve been using Kim Jasperson State Farm for my auto insurance for decades. We added our home policy a year ago, the second home policy we’ve had from them. We also used them for renters insurance have always taken care of us and we feel they have been honest and affordable.. I would highly recommend them."
We responded:
"Thank you for the 5 STAR REVIEW Billy !! We appreciate your long time loyalty !! Thank you again and enjoy the Holidays!! Thanks again, Kim"
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Mariela Veloso

November 16, 2023

5  out of  5
rating by Mariela Veloso
"Todos son muy amables y atentos! ♥️"
We responded:
"Mariela, Gracias por la 5 STAR REVIEW !! Gracias por la oportunidad servir las necesidades aseguranzas suyas. Muchas Gracias Kim"